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COVID-19 pandemic update
We are here to help customers through financial impacts the COVID-19 pandemic may incur. We are suspending service disconnections until further notice. While payments are still required, we will be working with customers on a case-by-case basis to establish any needed payment arrangements. To learn more about payment assistance programs, click here.
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At El Paso Electric, providing exceptional service to our customers extends across every part of our business. That is why we build innovative systems that make our power grid safer and more reliable, increase power generation from renewable energy sources to help preserve our environment, and find new ways for customers to easily manage accounts online.

For more information relating to your electric service, rates or the many programs we offer, use the links located on this page.