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COVID-19 pandemic update
We are here to help customers through financial impacts the COVID-19 pandemic may incur. We are suspending service disconnections until further notice. While payments are still required, we will be working with customers on a case-by-case basis to establish any needed payment arrangements. To learn more about payment assistance programs, click here.
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El Paso Electric is always ready
to assist our customers and answer
questions about electrical bills,
service and system reliability.

Call

El Paso Electric Toll free:
1-800-592-1634
(915) 543-5711

Customer Service
Texas: (915) 543-5970
New Mexico: (575) 526-5555

Trouble and Outage Number
Texas: (915) 877-3400
New Mexico: (575) 523-7591
Mobile App

Mail
Mailing Address

El Paso Electric
P.O. Box 982
El Paso, Texas 79960
Texas Rate Tariffs
Email
Contact us by email:

customercare@marcilgirard.com